Frequently Asked Questions

It's simple! When you click the link for an appointment you will be directed to our HIPAA compliant electronic health record to set up your appointment time. Choose the appointment type that best suits your needs. You will be sent documents to sign and a family history questionnaire to complete. This must be completed at least 24 hours prior to your appointment to allow for our genetic counselors to provide you with the best care. Your appointment will then be held over a tele-health platform. 

If any genetic testing is recommended, you will be sent a sample collection kit directly from the CLIA-approved lab that best suits the testing required for your situation. A follow-up visit will be arranged to review the results (usually 2-3 weeks from testing).

After the visit, you will be sent a detailed letter outlining everything discussed in the visit. This will not be shared with your healthcare provider unless specifically directed by you.

Currently, the Genetic Counseling team at Web Genetic Counseling are licensed to provide Genetic Counseling to patients residing in the following states:

Arizona

Arkansas

Colorado

Connecticut

Kansas

Maine

Michigan

Mississippi

Nevada

New York

North Carolina

Texas

Vermont

West Virginia

Wyoming

If you reside in another state, please contact us and we can advise you of a service to help you. 

Web Genetic Counseling, LLC does not accept insurance; however, we can provide you with a SuperBill that can be submitted to your insurance company for reimbursement. 

Many insurance companies cover genetic testing if there is a documented reason for testing.